Think inside your AI world.
Better Stack through Unl
Better Stack shows the monitor's uptime and the incident timeline behind it. Whether that downtime breaches the SLA you promised is your clause to apply - and 'it was down' isn't the same as 'you owe a credit'.
Better Stack through Unl runs monitor uptime and incident history against the SLA clause the support lead has ratified, so 'does this breach the SLA?' comes back verdict-shaped, naming the minutes still short.
What Better Stack holds
What Better Stack through Unl pulls directly:
- Incidents by date, status or monitor
- Monitor detail, availability and uptime percentage
- On-call schedules and who's covering now
- Telemetry queried directly against stored logs and spans
- Dashboards and the charts they hold
What the naked read gives you
Better Stack's MCP server lists incidents by date, status or monitor, pulls monitor availability and uptime percentage, shows who's on call, and queries telemetry directly against stored logs and spans - a full, current read of the uptime and telemetry stack. That's real data, not a summary written after the fact. What it doesn't hold is the SLA itself: uptime percentage is a number Better Stack calculates accurately, but whether that number breaches the clause a customer was promised is contract language Better Stack was never given. The monitor shows ninety-nine point two percent. Whether that's a breach depends on what was promised.
The frame judges the data it is given; it does not verify the source’s accuracy.
What changes when Better Stack is read measured
The support lead ratified in Unl that downtime only counts as an SLA breach when the monitor's monthly uptime drops below the ninety-nine point five percent promised in the contract - because internal five-minute blips were being escalated as breaches that no customer had actually noticed.
'Does this downtime breach the SLA?' returns, measured: yes - this month's uptime has fallen to ninety-nine point one percent, below the ninety-nine point five the contract promises. Better Stack supplied the monitor's uptime calculation; your ratified rule supplied the contract clause that turns a number into a breach.
And back again
The breach verdict writes back into Unl - the uptime figure, the contract clause it was checked against, and the outcome this month. That becomes the support lead's record for the next customer conversation: not a fresh trawl through monitor history, but a ratified reading of what the SLA actually promised and whether this month met it.
The answer comes back measured against what you already decided, and why.
The lane is live and open to this tool today: one box, paste anything. If it speaks MCP, Unl can reach it. Readings arrive unprompted, the data beside the criterion; Unl is a courier, not a warehouse, and keeps only your keys and the frame.
Questions people ask
Can AI tell me if this downtime breaches our SLA?
Not from the uptime number alone. Better Stack through Unl reads the monitor's availability calculation; the contract clause you ratified in Unl decides whether that number crosses into breach. Ninety-nine point one percent reads as a breach against a ninety-nine point five promise and as fine against a ninety-eight point one.
How do I connect Better Stack to Claude?
Better Stack runs its own remote MCP server, documented at betterstack.com/docs/getting-started/integrations/mcp, configurable with OAuth or an API token over HTTP. Connect it alongside Unl, which holds the SLA clause the uptime figure gets tested against.
Does Unl create an incident or change a monitor's settings?
No. Better Stack through Unl supplies incidents, uptime and telemetry for the read - it doesn't open incidents or touch monitor configuration. The SLA verdict is informational; acting on it is still up to the team.
What this is
Think inside your AI world — you stay in command
Save the thoughts, decisions and targets worth keeping, each with its reasoning, carried into every AI session the moment they matter. A new unit of exchange between you and your AI: the Settled Why with standing that travels. Unprompted.
Your whole AI world. What you decided at the epicentre. It plugs into Claude, Claude Code, ChatGPT and Cursor as an MCP connector — quick to connect, in a couple of steps.
MCP native·Human settled·Model agnostic·Your data
Measured Context
Connect Unl to bring the right information into the moment.
Your sources, read against the criteria you set.
The full product, open. Free at launch.